Positions Available
Positions Available

《Tokyo》SalesForce Administrator (Engineer) & Digital Marketing Support

Job title

《Tokyo》SalesForce Administrator (Engineer) & Digital Marketing Support

Work locationsTokyo (Kojimachi)

We are looking for a part technical whiz and part marketing analyst.

Job Description

In this exciting new role, we are looking for a part technical whiz and part marketing analyst. What this means is that even though you will belong to the International Marketing (IM) team, your responsibilities will cover two main areas:

① CRM Administrator (Salesforce)
Working closely with the other Salesforce administrator to ensure that we are maximizing the efficiency and capitalizing on the full features and benefits of the system to respond to our business needs. Your responsibilities will include:

・Maintenance: handling basic administrative functions including user account maintenance, data cleanup and other routine tasks as needed
・New development: work within Salesforce to implement custom fields, intelligent workflows, dashboards, reports and tools – many from scratch
・Training & Knowledge Sharing: training new users and helping the team/department to increase their salesforce  skills and overall adoption
・Work as the technical liaison between the Marketing team and other GLOBIS teams/departments, as well as our third-party Salesforce development consultants.
・Write documentation/SOPs and implement best practice guidelines for others to follow

② Digital Marketing Support
You will work within the International Marketing team to support the regular performance analysis. We do not require you to have previous hands-on marketing experience, but we are expecting you to leverage your logical-analytical skills and systems knowledge to help find creative solutions to analyze data more effectively and efficiently.

These are some examples on the projects/tasks you may be involved:

・Connect our data source with 3rd party tools to consolidate different sources of data under one activity report.
・Perform analysis and reporting of online campaigns and conversion, interpret results and give recommendations to the team to help with meeting sales goals.
・Ensure consistent approach to consumer data is applied in all touchpoints, website, CRM, etc.

Our work culture
Our work environment is very fun and international, so you’ll have the opportunity to interact with people from many nationalities daily, and use both Japanese and English. The interesting aspect of this hybrid position is that you’ll have the opportunity to cooperate with both the IT department and the marketing team and bring your own insights. You can broaden your understanding of the business and contribute to the MBA programs growth by leveraging your technical expertise to help drive better results and bring more students to our programs.


Requirements and Considerations
・Over 2 years experience in web system development
・Experience in developing Salesforce applications (Salesforce setting, Visualforce, Apex development, from requirement definition to testing)
・Html / javascript (jquery), development experience in Java
・Analytical and problem-solving abilities
・Great communication skills as you will interact with all levels of our business
・Self-motivation. You must be self-motivated, driven to see results, and be intrigued by the use of data to inform decisions.
・Japanese proficiency: fluent (JLPT N2)
・English ability: intermediate or higher (TOEIC 750 points or more)

Desired Skills
・General knowledge of digital marketing
・Knowledge of web analytics tools (Google Analytics etc.)
・Experience with Salesforce.com's marketing automation tool (Pardot)
・WordPress customization experience using PHP
・CSS development experience

Required Documents
1.職務経歴書 (a document explaining your career history, roles, and achievements)
2.履歴書 (a document explaining your general information and academic background)

Conditions of Employment

Employment Status
Full-time position

Work Days and Holidays
・20 paid holidays (can be carried over to the next year), excluding probation period
・New Year’s period (from December 29 to January 4), marriage leave, condolence holiday, natural disaster leave, maternity leave, long-service leave (after 5 and 10 consecutive years)

Remuneration Determined in accordance with corporate guidelines as well as through consultation and due consideration for experience and capabilities.
《Salary and Benefits》
・Salary depends on work experience, skills and abilities
・Profit-sharing in summer and winter (available from second year of employment)
・Commutation expenses covered
・Health insurance, employment insurance, worker’s accident insurance, pension
・Retirement age: 60
・Stock-holdings system
・Self-development support (e.g. MBA can be partially sponsored by GLOBIS)

Work Locations

Tokyo (Kojimachi)